Terms & Conditions

Terms and Conditions

Acceptance of Terms These terms and conditions govern all supply of Dahlia tubers ("products") by Camdene Gardens ("we", "us") to you, the purchaser of goods from us, including your use of our website at www.camdenegardens.co.nz. These terms are effective from April 2024 and will replace all earlier terms of trade. We reserve the right to change these terms of trade by notice to you.

Availability and Supply
All orders are subject to availability. If a product is not available, we will notify you promptly via email and refund you accordingly.

Delivery and Delivery Charges
Prices for products stated on our website are exclusive of delivery charges. We only deliver to New Zealand street addresses. Delivery costs will be provided in your online shopping basket. We will endeavor to dispatch orders promptly after placement.

Pricing
All prices are in New Zealand Dollars and are inclusive of GST, unless stated otherwise. Prices are correct at the time of publication. We reserve the right to alter prices at any time.

Payment Options
We accept WILL EDIT THIS ONCE WE KNOW WHAT IS AVAILABLE ON THE SITE{Visa, MasterCard, American Express, and PayPal.) Credit Card Security All payments are processed via SAME HERE![Insert Name of Payment Provider] and are subject to their terms and conditions.

Shipping and Delivery Returns Policy
We want you to be completely satisfied with your purchase from Camdene Gardens. If for any reason you are not happy with your tubers, please contact us within 7 days of receiving your order. We will do our best to resolve the issue.

Change of Mind Returns: Unfortunately, we cannot accept returns for change of mind. Due to the nature of our products, we are unable to resell tubers that have been returned.

Damaged or Incorrect Items: If your tubers arrive damaged or if you receive the incorrect items, please contact us immediately. We will arrange for a replacement or refund as appropriate.

How to Return Items: If you need to return tubers, please contact us to obtain a return authorisation. Tubers must be returned in their original packaging and in the same condition as when they were received.

Refunds: Refunds will be issued once we have received and inspected the returned tubers. We will refund the purchase price less any shipping charges.

Contact Us: If you have any questions about our returns policy or need assistance with a return, please don't hesitate to contact us.

Liability Limitation
We exclude liability for any claims arising under these terms except where we have acted in bad faith. Applicable Law and Jurisdiction These terms are governed by New Zealand law. New Zealand courts have non-exclusive jurisdiction over all claims arising under these terms.

Privacy Policy and Confidentiality
We will not contact you unless you opt to receive messages from us. We may use your personal information to provide products and services to you. We will hold your information in confidence, except as required by law.

General Conditions
We reserve the right to change these terms from time to time. If any provision is held to be invalid, the remaining provisions will remain in effect. These terms do not confer benefits on any person who is not a party to them.